At last4d, protecting your personal data is not an afterthought — it is built into every layer of our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data at all times.
Six foundational commitments guide how last4d handles every piece of data entrusted to us by our members across Indonesia.
All data transmitted between your device and last4d's servers is protected by 256-bit SSL/TLS encryption. Your financial transactions, KYC documents, and login sessions are fully encrypted at rest and in transit.
We collect only the data that is strictly necessary to operate your account, process payments via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay, and comply with our legal obligations. Nothing more.
last4d does not sell, rent, lease, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or marketing organizations under any circumstances.
We will always tell you what data we hold about you, why we hold it, and how long we retain it. You have the right to request a complete data export at any time by contacting [email protected].
You can update your personal information, opt out of marketing communications, and request account closure or data deletion at any time. We respect your preferences and act on them promptly.
last4d's servers operate in ISO-27001-aligned data centers with multi-layered firewalls, intrusion detection, regular penetration testing, and restricted physical access. Your data is never stored insecurely.
In this Privacy Policy, the following terms carry the meanings defined below:
2.1 This Privacy Policy applies to all Personal Data collected by last4d in connection with the use of the Platform, including data collected during account registration, account use, customer support interactions, and KYC verification.
2.2 This policy applies to all Members and visitors regardless of their location, but is specifically designed with reference to applicable data protection principles and the Indonesia market context. Members located in Indonesia, including those accessing the Platform from Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and other cities, are subject to these terms.
2.3 This Privacy Policy is incorporated by reference into last4d's Terms & Conditions. By creating an account or using the Platform, you consent to the data practices described herein.
2.4 This policy does not apply to third-party websites or services that may be referenced on the Platform. last4d is not responsible for the privacy practices of those third parties.
3.1 last4d collects the following categories of Personal Data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, KTP number | Account registration, KYC verification, age check (21+) |
| Contact Data | Email address, mobile phone number, city of residence | Account communication, support, security alerts |
| Financial Data | Bank account name and number (BC A, BRI, BNI, Mandiri), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay), transaction history | Deposit and withdrawal processing, fraud prevention |
| KYC Documents | KTP photograph, proof of address, selfie with KTP | Identity and age verification before withdrawals |
| Technical Data | IP address, browser type, device model, operating system, session timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Personalization, responsible gaming monitoring, product improvement |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and notifications | Sending relevant offers; honoring opt-out requests |
3.2 last4d does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is inherent in KTP photographs submitted for KYC purposes.
4.1 Directly from you. The majority of Personal Data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
4.2 Automatically. When you access or use the Platform, we automatically collect Technical Data and Usage Data via server logs, cookies, and similar tracking technologies. This data is collected even if you do not complete registration.
4.3 From third parties. We may receive data about you from the following third-party sources:
4.4 All data obtained from third parties is subject to the same security and usage standards as data collected directly from you.
5.1 last4d uses your Personal Data for the following purposes:
5.2 last4d will not use your Personal Data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
6.1 last4d processes your Personal Data on one or more of the following legal bases:
7.1 last4d does not sell, rent, or trade your Personal Data. We share data only in the limited circumstances described below:
7.2 All third parties with whom we share data are contractually required to process it solely for the specified purpose, maintain appropriate security standards, and refrain from any unauthorized secondary use.
8.1 last4d retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
8.2 When retention periods expire, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be linked to an individual.
9.1 last4d implements a comprehensive set of technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction:
9.2 While last4d takes every reasonable precaution to secure your data, no digital system can guarantee absolute security. We encourage you to use a strong, unique password for your account and to report any suspicious activity immediately to [email protected].
10.1 last4d uses cookies and similar tracking technologies to operate the Platform efficiently and improve your experience. The following categories of cookies are used:
10.2 You may manage or disable non-essential cookies through your browser settings. Please note that disabling functional or analytics cookies may affect certain features of the Platform. Essential cookies cannot be disabled.
10.3 last4d does not use third-party advertising or retargeting cookies. We do not allow advertising networks to place cookies on the Platform for the purpose of building advertising profiles of our Members.
11.1 As a Member of last4d, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". We will respond within thirty (30) days.
Right to AccessRequest a copy of all Personal Data we hold about you, including the categories collected, the purposes of processing, and any third parties with whom it has been shared.
Right to RectificationRequest correction of any inaccurate or incomplete Personal Data. You may update most contact information directly from your account settings.
Right to ErasureRequest deletion of your Personal Data where it is no longer necessary for the purpose collected, subject to our legal retention obligations.
Right to RestrictionRequest that we pause processing of your data in certain circumstances, such as while a rectification request is being resolved.
Right to PortabilityRequest a structured, machine-readable export of the Personal Data you have provided to us, for transfer to another service provider.
Right to ObjectObject to processing of your data based on our legitimate interests, including direct marketing. We will cease processing unless we can demonstrate compelling legitimate grounds.
Right to Withdraw ConsentWhere processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to ComplainLodge a complaint with a relevant data protection supervisory authority if you believe your rights have been infringed and we have not resolved the matter satisfactorily.
12.1 The Platform is strictly intended for adults who are at least 21 years of age. last4d does not knowingly collect Personal Data from individuals under the age of 21.
12.2 If last4d discovers or is notified that an account has been created by a person under 21, we will immediately suspend the account, void all bets and bonuses, return any net deposits, and permanently delete all Personal Data associated with that account.
12.3 If you believe that a minor has registered on last4d, please notify us immediately at [email protected] so that we can take prompt action.
12.4 We strongly encourage parents and guardians in Indonesia to use parental control software to restrict minors' access to online gambling platforms. For guidance on available tools, please visit our Responsible Gaming page.
13.1 last4d operates internationally, and your Personal Data may be transferred to, stored in, or processed in countries other than Indonesia. These countries may have data protection laws that differ from those applicable in your home jurisdiction.
13.2 Where Personal Data is transferred internationally, last4d ensures that appropriate safeguards are in place, including:
13.3 By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Indonesia and consent to such transfers subject to the safeguards described above.
14.1 last4d reserves the right to update or modify this Privacy Policy at any time. We will notify Members of material changes by posting a prominent notice on the Platform and, where reasonably practicable, by sending a notification to your registered email address at least seven (7) days before the change takes effect.
14.2 Minor clarifications or editorial changes that do not materially affect how your data is used may be made without advance notice. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision.
14.3 Continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Privacy Policy. If you do not agree with any amendment, you must stop using the Platform and close your account before the effective date.
14.4 We recommend reviewing this page periodically to stay informed of how last4d protects your data.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or last4d's data practices, please contact our dedicated Data Privacy team:
15.2 For questions specifically about your rights under this policy, please include your registered email address and account username in your request so we can locate and verify your records efficiently.
15.3 For information about our responsible gaming tools, self-exclusion, and deposit limits, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common topics.
Our support team is available around the clock to answer any questions about your data, your account, or our platform. You can also explore our FAQ for quick answers or review our full Terms & Conditions.